{"id":2902,"date":"2023-03-16T12:54:00","date_gmt":"2023-03-16T10:54:00","guid":{"rendered":"https:\/\/newisland-int.com\/?p=2902"},"modified":"2023-03-17T08:34:44","modified_gmt":"2023-03-17T06:34:44","slug":"the-autonomous-digital-enterprise-lets-make-it-practical-part-3-transcendent-customer-experience","status":"publish","type":"post","link":"https:\/\/newisland-int.com\/?p=2902","title":{"rendered":"The Autonomous Digital Enterprise &#8211; let&#8217;s make it practical (Part 3 &#8211; Transcendent Customer Experience)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2902\" class=\"elementor elementor-2902\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5342ce2a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5342ce2a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d03c18e\" data-id=\"2d03c18e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16de7795 elementor-widget elementor-widget-text-editor\" data-id=\"16de7795\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<!-- wp:themify-builder\/canvas \/-->\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71d1675b elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"71d1675b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d7bae0a\" data-id=\"7d7bae0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-572ec953 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"572ec953\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73f5c7b2\" data-id=\"73f5c7b2\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ecc362c elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"ecc362c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The Autonomous Digital Enterprise &#8211; let&#8217;s make it practical (Part 3 &#8211; Transcendent Customer Experience)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26e8aaf3 elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"26e8aaf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-04198af elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tNew Island Technologies\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-0ed9eb2 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/newisland-int.com\/?m=20230316\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-calendar-alt\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>March 16, 2023<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-9a0353c elementor-inline-item\" itemprop=\"commentCount\">\n\t\t\t\t\t\t<a href=\"https:\/\/newisland-int.com\/?p=2902#respond\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-comment-dots\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-comments\">\n\t\t\t\t\t\t\t\t\t\tNo Comments\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f868609 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-paper-plane\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/newisland-int.com\/?cat=1372\" class=\"elementor-post-info__terms-list-item\">Blogs<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a484cbd elementor-widget elementor-widget-image\" data-id=\"2a484cbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"480\" height=\"480\" src=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-10.png?fit=480%2C480&amp;ssl=1\" class=\"attachment-full size-full wp-image-2911\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-10.png?w=480&amp;ssl=1 480w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-10.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-10.png?resize=150%2C150&amp;ssl=1 150w\" sizes=\"(max-width: 480px) 100vw, 480px\" data-attachment-id=\"2911\" data-permalink=\"https:\/\/newisland-int.com\/?attachment_id=2911\" data-orig-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-10.png?fit=480%2C480&amp;ssl=1\" data-orig-size=\"480,480\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-10.png?fit=480%2C480&amp;ssl=1\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b6000d2 elementor-widget elementor-widget-text-editor\" data-id=\"4b6000d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400\">In Part 1 we said that organisations need to transform the way they operate to realise the 3 key trades of success: Agility, Customer Centricity and Actionable insights. In Part 3 of our series the focus is on Technology Tenets and specifically Transcendent Customer Experience.\u00a0 <strong>Transcendent Customer Experience<\/strong> talks directly to all three traits of success.<\/p>\n<p style=\"font-weight: 400\">Personal Customer Experience is key in surviving, but also to gain the edge on competitors.\u00a0 Consumers and employees are not brand ambassadors anymore \u2013 they will go to where they get the best offering with the best experience and best service.\u00a0<\/p>\n<p style=\"font-weight: 400\">The <strong>Transcendent Customer Experience<\/strong> tenet leverage business data with key insights across technology, employees and tools to provide this personalised experience.<\/p>\n<p style=\"font-weight: 400\">According to research done by Acquia \u2013 \u201cDeliver CX they expect \u2013 Customer Experience Trends Report\u201d more than 60% of customers abandon a brand when their online experience is poor.\u00a0 The same is true for employees.\u00a0 In this article we can read customer as employee.<\/p>\n<p style=\"font-weight: 400\">So &#8211; what do customers\/employees want from organisations?\u00a0<\/p>\n<p style=\"font-weight: 400\">The experience consumers gained by using the online platform in the retail example we covered in Part 1, indicated that convenience with great service was the key in retaining customers \/ employees.\u00a0 A building block for convenience is personalisation. \u00a0In order to personalise an offering, organisations depend on data, an understanding of the customer, their preferences in the channels they opt to use when interacting with the organisation and behaviour.<\/p>\n<ul>\n<li>Employees want easy interaction and simplified ways to perform their duties \u2013 this interaction must be available across platforms. &#8211; email, phone, portal, mobile application, chatbot.<\/li>\n<li>Employees need a single place for answers \u2013 this includes access to Knowledge, IT requests and Business requests (HR, Legal Facilities etc.).<\/li>\n<li>Employees need to be able to easily interact with the support channels.<\/li>\n<li>Employees need fast and accurate fulfilment of their requests as well as resolution of incidents.<\/li>\n<li>The service must be available when they require it \u2013 8:00-17:00 is not good enough.<\/li>\n<li>The service must be tailored to the employee.<\/li>\n<li>The service must provide a pleasant experience.<\/li>\n<li>The service must add value to the employee.<\/li>\n<li>The service provider must be knowledgeable or have access to information to assist.<\/li>\n<li>The service must keep the employee up to date on the requests throughout the process.<\/li>\n<\/ul>\n<p style=\"font-weight: 400\"><strong>How do organisations go about implementing a Transcendent Customer Experience?<\/strong><\/p>\n<ul>\n<li>Implement an employee first strategy.<\/li>\n<li>Prioritise personalisation.<\/li>\n<li>Implement Self-Help.<\/li>\n<li>Implement Automation Everywhere in support.<\/li>\n<li>Use historical data to understand behaviour and preferences \u2013 optimise the experience by enhancing the insights gained from the data.<\/li>\n<li>Evolve the offerings ensuring employee satisfaction.<\/li>\n<li>Enable a multi-channel interaction.<\/li>\n<\/ul>\n<p style=\"font-weight: 400\"><strong>BMC Solutions assist organisations to mature to an Autonomous Digital Enterprise with:<\/strong><\/p>\n<ul>\n<li>BMC Helix Chatbot \u2013 Omnichannel interaction understanding intent and personalising offerings.<\/li>\n<li>BMC Helix Digital Workplace \u2013 Single Enterprise Service Catalogue spanning IT and Business.<\/li>\n<li>BMC Helix Business Workflow \u2013 Business request such as HR, Legal and Facilities.<\/li>\n<li>BMC Helix IT Service Management \u2013 IT request fulfilment integrated into an Enterprise Service Catalogue.<\/li>\n<li>BMC Helix Knowledge Management \u2013 Organisational Knowledge for self help.<\/li>\n<li>The above all focused on enhancing customer experience, optimising operations and reduce risk and cost.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-755fd22 elementor-widget elementor-widget-image\" data-id=\"755fd22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"280\" src=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-11.png?fit=768%2C280&amp;ssl=1\" class=\"attachment-medium_large size-medium_large wp-image-2913\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-11.png?w=904&amp;ssl=1 904w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-11.png?resize=300%2C110&amp;ssl=1 300w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-11.png?resize=768%2C280&amp;ssl=1 768w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-attachment-id=\"2913\" data-permalink=\"https:\/\/newisland-int.com\/?attachment_id=2913\" data-orig-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-11.png?fit=904%2C330&amp;ssl=1\" data-orig-size=\"904,330\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/Picture-1-11.png?fit=330%2C330&amp;ssl=1\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf974b2 elementor-widget elementor-widget-text-editor\" data-id=\"cf974b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400\">In today&#8217;s fast-paced digital age, providing a transcendent customer experience is essential for any business looking to thrive.\u00a0 To achieve this, it&#8217;s important to have a strong technology tenet in place that guides all aspects of your customer-facing operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29260c74 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29260c74\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-222e44ec\" data-id=\"222e44ec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-78149fd3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"78149fd3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-950bd21\" data-id=\"950bd21\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-747923f elementor-widget elementor-widget-text-editor\" data-id=\"747923f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>SHARE THIS BLOG<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-533f51c1 elementor-share-buttons--skin-minimal elementor-share-buttons--shape-circle elementor-share-buttons--color-custom elementor-share-buttons--view-icon-text elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"533f51c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tFacebook\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tTwitter\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14b8a897 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14b8a897\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56d8f64a\" data-id=\"56d8f64a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2741afe6 elementor-widget elementor-widget-text-editor\" data-id=\"2741afe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OTHER BLOG POSTS<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43046f2 elementor-grid-4 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"43046f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;4&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-4257 post type-post status-publish format-standard has-post-thumbnail hentry category-blogs has-post-title has-post-date has-post-category has-post-tag has-post-comment has-post-author \" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/newisland-int.com\/?p=4257\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?fit=1024%2C535&amp;ssl=1\" class=\"attachment-large size-large wp-image-4276\" alt=\"\" data-attachment-id=\"4276\" data-permalink=\"https:\/\/newisland-int.com\/?attachment_id=4276\" data-orig-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?fit=2560%2C1337&amp;ssl=1\" data-orig-size=\"2560,1337\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;Catamaran motor yacht on the ocean at sunny day&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;Catamaran motor yacht on the ocean&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?fit=1024%2C535&amp;ssl=1\" srcset=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?w=2560&amp;ssl=1 2560w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?resize=1024%2C535&amp;ssl=1 1024w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?resize=768%2C401&amp;ssl=1 768w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?resize=1536%2C802&amp;ssl=1 1536w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?resize=2048%2C1070&amp;ssl=1 2048w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2024\/07\/catamaran-motor-yacht-on-the-ocean-2023-11-27-05-13-50-utc-scaled.jpg?w=2330&amp;ssl=1 2330w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/newisland-int.com\/?p=4257\" >\n\t\t\t\tSailing the Seas of Software Reseller Growth in Africa\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t8th July 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/newisland-int.com\/?p=4257\" aria-label=\"Read more about Sailing the Seas of Software Reseller Growth in Africa\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-3382 post type-post status-publish format-standard has-post-thumbnail hentry category-blogs has-post-title has-post-date has-post-category has-post-tag has-post-comment has-post-author \" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/newisland-int.com\/?p=3382\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"798\" height=\"450\" src=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/Picture-1.png?fit=798%2C450&amp;ssl=1\" class=\"attachment-large size-large wp-image-3383\" alt=\"\" data-attachment-id=\"3383\" data-permalink=\"https:\/\/newisland-int.com\/?attachment_id=3383\" data-orig-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/Picture-1.png?fit=798%2C450&amp;ssl=1\" data-orig-size=\"798,450\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/Picture-1.png?fit=798%2C450&amp;ssl=1\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/newisland-int.com\/?p=3382\" >\n\t\t\t\tDataOps &#8211; Levelling Up your Business Operations and AI Journey\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t13th September 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/newisland-int.com\/?p=3382\" aria-label=\"Read more about DataOps &#8211; Levelling Up your Business Operations and AI Journey\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-3351 post type-post status-publish format-standard has-post-thumbnail hentry category-blogs has-post-title has-post-date has-post-category has-post-tag has-post-comment has-post-author \" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/newisland-int.com\/?p=3351\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/pexels-photo-417458.jpeg?fit=1024%2C576&amp;ssl=1\" class=\"attachment-large size-large wp-image-3352\" alt=\"\" data-attachment-id=\"3352\" data-permalink=\"https:\/\/newisland-int.com\/?attachment_id=3352\" data-orig-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/pexels-photo-417458.jpeg?fit=1880%2C1058&amp;ssl=1\" data-orig-size=\"1880,1058\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;Photo by Pixabay on &lt;a href=\\&quot;https:\/\/www.pexels.com\/photo\/assorted-color-laser-lights-417458\/\\&quot; rel=\\&quot;nofollow\\&quot;&gt;Pexels.com&lt;\/a&gt;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;assorted color laser lights&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/pexels-photo-417458.jpeg?fit=1024%2C576&amp;ssl=1\" srcset=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/pexels-photo-417458.jpeg?w=1880&amp;ssl=1 1880w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/pexels-photo-417458.jpeg?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/pexels-photo-417458.jpeg?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/pexels-photo-417458.jpeg?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/09\/pexels-photo-417458.jpeg?resize=1536%2C864&amp;ssl=1 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/newisland-int.com\/?p=3351\" >\n\t\t\t\tKnowledge Management \u2013 Is it still relevant for Enterprise Service Desks?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t4th September 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/newisland-int.com\/?p=3351\" aria-label=\"Read more about Knowledge Management \u2013 Is it still relevant for Enterprise Service Desks?\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-3235 post type-post status-publish format-standard has-post-thumbnail hentry category-blogs has-post-title has-post-date has-post-category has-post-tag has-post-comment has-post-author \" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/newisland-int.com\/?p=3235\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"474\" src=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Picture-1-4.png?fit=904%2C474&amp;ssl=1\" class=\"attachment-large size-large wp-image-3181\" alt=\"\" data-attachment-id=\"3181\" data-permalink=\"https:\/\/newisland-int.com\/?attachment_id=3181\" data-orig-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Picture-1-4.png?fit=904%2C474&amp;ssl=1\" data-orig-size=\"904,474\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Picture-1-4.png?fit=904%2C474&amp;ssl=1\" srcset=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Picture-1-4.png?w=904&amp;ssl=1 904w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Picture-1-4.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Picture-1-4.png?resize=768%2C403&amp;ssl=1 768w\" sizes=\"(max-width: 904px) 100vw, 904px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/newisland-int.com\/?p=3235\" >\n\t\t\t\tTHE AUTONOMOUS DIGITAL ENTERPRISE- LETS MAKES IT PRACTICAL (PART 7B-DATA DRIVEN BUSINESS)\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t24th May 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/newisland-int.com\/?p=3235\" aria-label=\"Read more about THE AUTONOMOUS DIGITAL ENTERPRISE- LETS MAKES IT PRACTICAL (PART 7B-DATA DRIVEN BUSINESS)\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-3180 post type-post status-publish format-standard has-post-thumbnail hentry category-blogs has-post-title has-post-date has-post-category has-post-tag has-post-comment has-post-author \" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/newisland-int.com\/?p=3180\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?fit=1024%2C683&amp;ssl=1\" class=\"attachment-large size-large wp-image-3225\" alt=\"\" data-attachment-id=\"3225\" data-permalink=\"https:\/\/newisland-int.com\/?attachment_id=3225\" data-orig-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?fit=2560%2C1706&amp;ssl=1\" data-orig-size=\"2560,1706\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;4&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;X-T30&quot;,&quot;caption&quot;:&quot;Metaverse digital Avatar, Metaverse Presence, digital technology, cyber world, virtual reality, futuristic lifestyle. Woman in VR glasses playing AR augmented reality NFT game with neon blur lines.&quot;,&quot;created_timestamp&quot;:&quot;1641671593&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;35&quot;,&quot;iso&quot;:&quot;100&quot;,&quot;shutter_speed&quot;:&quot;6.5&quot;,&quot;title&quot;:&quot;Metaverse digital Avatar, Metaverse Presence, digital technology, cyber world, virtual reality, futuristic lifestyle. Woman in VR glasses playing AR augmented reality NFT game with neon blur lines&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?fit=1024%2C683&amp;ssl=1\" srcset=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?w=2560&amp;ssl=1 2560w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?resize=2048%2C1365&amp;ssl=1 2048w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-2-scaled.jpg?w=2330&amp;ssl=1 2330w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/newisland-int.com\/?p=3180\" >\n\t\t\t\tTHE AUTONOMOUS DIGITAL ENTERPRISE \u2013 LET\u2019S MAKE IT PRACTICAL (PART\u00a07\u2013\u00a0DATA-DRIVEN BUSINESS)\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t23rd May 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/newisland-int.com\/?p=3180\" aria-label=\"Read more about THE AUTONOMOUS DIGITAL ENTERPRISE \u2013 LET\u2019S MAKE IT PRACTICAL (PART\u00a07\u2013\u00a0DATA-DRIVEN BUSINESS)\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-3054 post type-post status-publish format-standard has-post-thumbnail hentry category-blogs has-post-title has-post-date has-post-category has-post-tag has-post-comment has-post-author \" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/newisland-int.com\/?p=3054\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Andre.jpg?fit=1024%2C1024&amp;ssl=1\" class=\"attachment-large size-large wp-image-2993\" alt=\"\" data-attachment-id=\"2993\" data-permalink=\"https:\/\/newisland-int.com\/?attachment_id=2993\" data-orig-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Andre.jpg?fit=1155%2C1155&amp;ssl=1\" data-orig-size=\"1155,1155\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Andre.jpg?fit=1024%2C1024&amp;ssl=1\" srcset=\"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Andre.jpg?w=1155&amp;ssl=1 1155w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Andre.jpg?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Andre.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Andre.jpg?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/05\/Andre.jpg?resize=768%2C768&amp;ssl=1 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/newisland-int.com\/?p=3054\" >\n\t\t\t\tTHE AUTONOMOUS DIGITAL ENTERPRISE &#8211; LETS MAKE IT PRACTICAL (PART 6 &#8211; ENTERPRISE DEVOPS)\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t12th May 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/newisland-int.com\/?p=3054\" aria-label=\"Read more about THE AUTONOMOUS DIGITAL ENTERPRISE &#8211; LETS MAKE IT PRACTICAL (PART 6 &#8211; ENTERPRISE DEVOPS)\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In Part 1 we said that organisations need to transform the way they operate to realise the 3 key trades of success: Agility, Customer Centricity and Actionable insights. In Part 3 of our series the focus is on Technology Tenets and specifically Transcendent Customer Experience.  Transcendent Customer Experience talks directly to all three traits of success.<\/p>\n","protected":false},"author":225453859,"featured_media":2905,"comment_status":"open","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1372],"tags":[],"class_list":["post-2902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"jetpack_publicize_connections":[],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pge5x7-KO","builder_content":"","jetpack_featured_media_url":"https:\/\/i0.wp.com\/newisland-int.com\/wp-content\/uploads\/2023\/03\/metaverse-digital-avatar-metaverse-presence-digi-2022-01-12-05-25-27-utc-scaled.jpg?fit=2560%2C1706&ssl=1","_links":{"self":[{"href":"https:\/\/newisland-int.com\/index.php?rest_route=\/wp\/v2\/posts\/2902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newisland-int.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newisland-int.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newisland-int.com\/index.php?rest_route=\/wp\/v2\/users\/225453859"}],"replies":[{"embeddable":true,"href":"https:\/\/newisland-int.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2902"}],"version-history":[{"count":16,"href":"https:\/\/newisland-int.com\/index.php?rest_route=\/wp\/v2\/posts\/2902\/revisions"}],"predecessor-version":[{"id":2939,"href":"https:\/\/newisland-int.com\/index.php?rest_route=\/wp\/v2\/posts\/2902\/revisions\/2939"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newisland-int.com\/index.php?rest_route=\/wp\/v2\/media\/2905"}],"wp:attachment":[{"href":"https:\/\/newisland-int.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2902"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newisland-int.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2902"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newisland-int.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}